FAQs
Many of our customers want to thoroughly inform themselves about the products and their application before making a purchase. If you have not yet had any contact with our products, you can find some of the most frequently asked questions here, among other places.
We try to provide a lot of information in the form of texts, images & videos on the respective product pages.
If you still have any questions, please feel free to contact us at sales@shop-raze-cat.com
ES 2000/PLUS Edge Grinder
Yes! After a short familiarization period, the device is very easy to use. Just give it a try, you really can't go wrong. This short video explains how the device works: Watch the video
This is not necessary when grinding with the ES 2000 & ES 2000PLUS, as the grinding belt takes care of this preliminary work.
This is not a strictly necessary step, but it is recommended to reduce the generation of dust. A bonus: the grinding belts last a bit longer as a result.
With the sidewall remover, you can easily remove the sidewall before grinding.
This is not necessary because no burr forms on the edges when grinding with the ES 2000 & ES 2000PLUS.
No, the ES 2000PLUS can only grind the side edge of skis and boards.
For grinding the base edge, we recommend the Base Edge Filing Guide, which has a variable angle adjustment from 0.5 to 1.5°.
Since this is an electric tool, noise is generated during use. The volume can be compared to that of a drill. Grinding also produces some dust, which burns off but is harmless. It is best to carry out the work in a workshop or outdoors.
Those who frequently perform extensive ski service on multiple pairs of skis and boards can protect themselves with our Work Safety Package. This is a recommendation from raze-cat, but not a necessity.
No! The material removal per grinding pass is in the hundredths of a millimeter range, so you don't have to worry about removing too much from your edges.
Using regular ski clamps does not work optimally for grinding with the ES 2000, as they were originally designed for hand filing and the ski is clamped vertically.
Our own SC30 ski clamp and the Profi Quick are perfectly designed for grinding with the ES 2000 thanks to their slightly angled support.
It is important to regularly clean the electric ski edge sharpener, as fine grinding dust can accumulate inside during the grinding process. This dust can potentially cause short circuits. To prevent this, we recommend using the magnetic strip.
Please clean the machine thoroughly once by dusting it off with a hand brush. Then test whether the problem still occurs.
If the issue persists after cleaning, you are welcome to book our repair service. If it turns out to be a warranty case and the defect is not caused by user error, we will of course refund the repair costs minus shipping fees and send your repaired machine back to you.
Basically, our systems are coordinated and developed as a complete system. Therefore, the Raze-Cat attachment cannot simply be converted or transferred to an existing angle grinder.
grinding belts
You can sharpen about 3-4 pairs of skis with one belt. You shouldn’t use a belt any longer, as the sharpening quality naturally decreases with each use.
As a guideline, we recommend making about 2 sanding passes per edge with the 120 grit belt. For the finer grits (240, 600, 1000), usually just one sanding pass is sufficient. This will give you a clean and evenly sharp edge buildup.
No, the sandpaper has no grain direction, so you can use it easily in both directions.
Grinding belts should always be stored dark and dry. Moisture or exposure to light can damage the material. For optimal results, we recommend using the grinding belts within 2 years.
We design our edge grinders so that the grinding belts work on all models. When switching models, you can continue to use the belts.
Miscellaneous
To shop without VAT, you need to create a customer account with us in the shop, then briefly inform us and provide your VAT identification number. The account will then be switched to a tax-free account, so you will be charged the net prices.
When ordering from Germany to Switzerland, you only pay the net prices in our shop. Import VAT is generally charged on delivery to Switzerland. Additionally, UPS charges a customs clearance fee for processing.
If you want to avoid these costs and have an address in Germany, you can also order to Germany. In this case, you pay the German prices including German VAT. You can have the invoice stamped at Swiss customs upon import, send it to us, and we will refund the VAT to you.
